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Frequently Asked Questions

How will my bike be shipped?

All bikes will be shipped via Fedex or UPS Ground services unless otherwise specified in the description. A small number of bikes are shipped through freight.

Will I be able to assemble the bike myself?

Yes, all bikes sold on Electro Pedal are either fully assembled or require minimal assembly and can be put together quite easily with basic tools. You will not need anything more complex than a set of allen keys to assemble your bike. Most manufacturer's include a basic tool set with the purchase of a bike.

What condition will my bike arrive in?

Your bike will come almost fully assembled. Some people worry when they are buying bikes on the internet that their bike will come in a box full of pieces. Most bikes come with their frame and back wheel attached, and the only assembly required is slipping on the front wheel (2 minute job). All bolts and screws are torqued to manufacturer specifications when the bike arrives at your house.

Here is an example of the condition a ProdecoTech bike and what it looks like when it arrives at your door.

This is what it looks like when you open up the box.

This bike comes exactly as described. Rear wheel and frame attached, the only assembly required is attaching the front wheel and pedals. The entire job of assembling it takes less than ten minutes. Here is the bike after it is put it together.

If I am not satisfied with the product, how will the return process work?

Click HERE to view our Return Policy.

Does my bike come with a warranty?

Every bike ordered from Electro Pedal is brand new and includes the manufacturer's warranty. Specific manufacturer warranties are listed on product pages or can be viewed on their respective websites.

If you have any other questions feel free to contact us. info@electropedal.com, or (540)-324-5388.