Yes, we do accept payment via check or money order. To make an order using one of these methods, please call us directly at 1 (800) 248-2203. Shipment will only be sent once the payment has been received and funds are released.
On the right side of the check-out page you will see a form that allows you to add coupon codes. Enter the code and click "Apply", this will change your total to reflect the total price after the discount.
Outlined below is our return policy.
If for any reason you are unsatisfied with your order, please let us by
emailing email@example.com and be sure to include "Return" in the
subject of the e-mail.
14 Day Guaranteed Return Policy:
are unsatisfied with your order, you may return it directly to the
manufacturer. Email us at firstname.lastname@example.org to notify us that you
will be making a return. Returns are processed through the manufacturer
and must be initiated within 14 days of delivery to customer. The customer is responsible for return shipping costs. As soon as the return is processed by the manufacturer, a refund will be issued to the credit card used at time of payment.
products returned must be in new re-sellable condition, with no visible
defects. Up to a 10% restocking fee will be deducted from your return at
the manufacturer's digression, based on the item bought. All items must
be shipped back in their original packaging. Be gentle when opening
your items to ensure that if you make a return, the original packaging
can be used.
If you believe that an item has arrived damaged or with a defect, contact us at email@example.com and we will happily remedy the situation by either sending a new product or parts.
wish to cancel your order and it is still before shipment, you may do so
by e-mailing us at firstname.lastname@example.org, make sure to include your
name and order number. If the order was placed over three days from the
date of cancellation, a 3% cancellation fee will be subtracted from your
Yes, we advise customers to be very gentle while un-packaging their product. In the case of a return, the original box is preferable to make a return. If the original box is damaged it is recommended to have a local bike shop package up the product.